Friday, October 14, 2011

FTM2012 - Media Workspace full of ICONs not images

OK, so you go to the Media Workspace, after downloading an Ancestry Member Tree (AMT) from Ancstry. That AMT has images in it, but the Media Workspace is full if ICONs and not of the Images that are supposed to be there. What to do?

At the bottom of the Center Panel of the Media Workspace is the number of Media files that should be there. Clicking on that ICON will bring up a Helpful screen that will explain some of the reasons why the images are not there.

 




















The above image, shows that when you select one of those ICONs, you will see that the "File Not Found" message in the right hand panel.

Close that window, if you looked at it. In this workspace, with the ICONs showing, use the CTRL key plus the F5 key (CTRL+F5) and a new window will appear.

The command will then go to your AMT and download All Media files or the Missing Media files.























The downloading window will then appear, as the Missing Media files are being downloaded. Please remember that the download of Media files may take some time, depending on the number of files and the size of the files.



















As with other download of Media, a Media Download complete will appear in the Plan Workspace.


Copyright © 2011 by H R Worthington
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